1. About Dipacking

Welcome to Dipacking, a digital platform that enables brands to create, manage, and publish connected product pages accessible via QR code.

Dipacking turns conventional packaging into an interactive digital experience, including product information, marketing content, traceability data, documents, viewing analytics, and, depending on the selected plan, a product AI assistant.

Dipacking is a service provided by WECREA. Website: https://wecreaa.com

2. Acceptance of the terms

By accessing the dipacking.com website, the app.dipacking.com application, or any service related to Dipacking, you agree to these Terms of Use.

If you do not agree to these terms, you must stop using the website, platform, or services provided by Dipacking.

3. Service description

Dipacking is a Digital Packaging platform that helps businesses connect their physical products to digital pages accessible via QR code.

• Creation of customized digital product pages.

• Addition of product information, traceability, composition, origin, and certifications.

• Addition of marketing content: storytelling, images, videos, recipes, and customer reviews.

• Tracking of viewing analytics and user interactions.

• Product AI assistant available depending on the selected plan.

4. Account creation

Some Dipacking features require the creation of a user account. When registering, the user agrees to provide accurate, complete, and up-to-date information.

The user is responsible for maintaining the confidentiality of their login credentials and for all actions carried out through their account.

5. Permitted use

The user agrees to use Dipacking only for lawful and professional purposes and in accordance with these terms.

• Publishing false, misleading, or unlawful information is prohibited.

• Infringing the rights of any third party is prohibited.

• Attempting to access unauthorized accounts, data, or systems is prohibited.

• Disrupting the technical operation of the platform is prohibited.

6. User-published content

The user remains fully responsible for the content they add to Dipacking, including text, images, logos, documents, product information, traceability data, external links, marketing content, and legal notices.

The user warrants that they have the necessary rights to publish this content. Dipacking cannot be held responsible for information entered by the user on their product pages.

7. Accuracy of product information

The user is responsible for the accuracy, updating, and compliance of the information displayed on their product pages.

This includes, in particular, ingredients, allergens, certifications, origin, composition, nutritional information, instructions for use, environmental information, and regulatory data.

Dipacking provides a technical publishing tool but does not systematically verify the accuracy or regulatory compliance of published content.

8. QR codes and product links

Dipacking enables products to be connected to digital pages via QR code or web link. The user is responsible for the correct use of QR codes on their packaging, printed materials, or digital media.

Dipacking cannot be held responsible for printing errors, incorrect placement of the QR code, an incorrect link, or external changes beyond Dipacking’s control.

9. Product AI assistant

Depending on the selected plan, Dipacking may provide an AI assistant linked to product pages. Responses generated by the AI assistant are provided for informational purposes only.

The user remains responsible for configuring the assistant, for the information provided, and for verifying the generated responses.

The AI assistant is not a substitute for professional, legal, medical, nutritional, regulatory, or technical advice.

10. Plans, subscriptions, and payment

Dipacking may offer several free or paid plans, with different features and limits depending on the selected plan.

The features, quotas, prices, and terms of each plan are shown on the pricing page or communicated directly to the customer.

In the event of non-payment, Dipacking reserves the right to suspend or limit access to the account until payment is brought up to date.

11. Free plan

Dipacking may offer a free plan with limited features. This plan may include limits on the number of products, AI requests, analytics, customization options, or certain advanced features.

Dipacking reserves the right to modify, limit, or discontinue the free plan at any time.

12. Service availability

Dipacking makes every reasonable effort to ensure the platform is available. However, the service may be temporarily unavailable due to maintenance, updates, technical problems, server incidents, network outages, or force majeure events.

Dipacking does not guarantee permanent, uninterrupted, or error-free access to the platform.

13. Intellectual property

The Dipacking platform, its interface, design, text, features, structure, and graphic elements are protected by intellectual property rights.

Any unauthorized reproduction, copying, modification, distribution, or exploitation is prohibited.

Content added by the user remains the property of the user or their rights holders. By publishing content on Dipacking, the user authorizes Dipacking to host, display, and process it solely for the purpose of operating the service.

14. Personal data

Dipacking may collect certain data necessary for the operation of the service, including account data, login data, usage data, viewing analytics, and information related to product pages.

This data is processed in accordance with our Privacy Policy. The user is also responsible for the personal data they add or collect through their own product pages.

15. External links

Pages created with Dipacking may contain links to external websites. Dipacking is not responsible for the content, security, availability, or privacy practices of third-party websites.

16. Account suspension or deletion

Dipacking reserves the right to suspend or delete an account in the event of a breach of these terms, misuse of the service, non-payment, unlawful content, a threat to platform security, or fraudulent behavior.

The user may also request deletion of their account by contacting Dipacking.

17. Limitation of liability

Dipacking provides a technical solution for creating and managing digital product pages. Dipacking cannot be held liable for direct or indirect damages resulting from improper use of the platform, incorrect information published by the user, a QR code printing error, a temporary service interruption, data loss caused by a third party, or a decision made based on an AI-generated response.

18. Changes to the service

Dipacking may add, modify, limit, or remove certain features in order to improve the platform, strengthen security, or adapt the service to users’ needs.

Available features may vary depending on the selected plan.

19. Termination

The user may stop using Dipacking at any time. For paid subscriptions, the termination, renewal, or refund terms depend on the subscribed plan and the terms communicated at the time of purchase.

Unless otherwise stated, payments already made are non-refundable.

20. Contact

For any questions regarding these Terms of Use, you may contact us at: contact@dipacking.com